Business IT Services
Whether you have one PC in a small/home office or a 50 user network, Cavtec Systems Limited can provide support that is second to none for your Business needs.
In today’s world, we rely on IT systems, and when these systems fail, your business can be significantly disrupted. With IT Support from Cavtec Systems Limited, we help to keep your IT systems up and running, allowing your to keep your business moving.
SUPPORT AT A LEVEL TO SUIT YOU.
Service Support Contracts
At Cavtec Systems Limited we cater for all businesses, whether you just need a company you can trust to call in an emergency or you want the assurance that priority support is always there.
The options customers choose from are:
Remote and On-Site IT Support
The full package; support for businesses who want to ensure that all their IT needs are covered. Engineer support by phone, remote access – where an engineer can dial onto your system from our offices or an engineer on-site at your premises
Remote Only IT Support
Support for businesses who want to be reassured they have IT support available but don’t think they will have the need for many on-site visits. Engineers can dial onto your system remotely to resolve issues and phone support is always there.
We work on mutual trust – so we make our Support Contracts “easy in and easy out”, no penalties and no fees. Nor do we limit you to a certain number of calls or time per month.
Pay as You Go IT Support
Customers do not need to sign up to a contract to receive support from our engineers. We have many customers, who feel they don’t need much support, or just need support in emergencies, and would prefer to receive support on a pay per call basis.
If you are a new or existing customer without a support contract and require support please feel free to contact us and we will be happy to assist.
Telephone IT Support
We have a number of engineers available to speak to you over the phone to help resolve any difficulties or questions you may have.
Hardware Supply & Installation – We can supply hardware to the specification that meets your requirements. Various manufactures and models can be supplied and can be installed on-site as required.
Servers – HP, Dell, IBM, Lenovo. All server versions supported and supplied.
Network Attached Storage – Network attached storage. For storing and sharing files on a network without the need for a server.
Managed Print Services & Printers – Mono or colour, A4 to A1, Inkjet, laserjet and multifunction printers supplied and supported. Printers can be purchased or rented as part of a managed print service.
Networking & IT Infrastructure – We can install and configure a network that suits your needs now and in the future. Whether sharing data between two PCs or connecting a full office of PCs, whether by cable or wirelessly, we design a network for you.
Wireless Network Setup
We can configure your router to supply a wireless network with the right security in place or even extend the range of your wireless network using access points or Powerline adaptors.
Software Supply & Installation
We supply software from all the major companies and install and configure it to your system.
Windows Server & Windows Small Business Server
We support Windows server operating systems from server 2003 to server 2012
Microsoft Office Support
Support is provided for Microsoft office version 2003, 2007, 2010, 2013 and 2016.
Anti Virus & Security
We provide AVG and Symantec business anti-virus and Firewalls to protect your network.
Office 365
We can have your business emails hosted on Office 365 powered by Microsoft. This can be just hosting your email or we can supply the Microsoft software for your devices as part of the subscription. With a number of different Office 365 packages there will be one to meet your needs.
Cloud Email Filtering
Spam manager powered by Symantec filters your emails for spam and viruses in the cloud, putting less workload on your infrastructure.
Data Recovery
Using specialised equipment and software we can recover data from failed PCs, laptops and corrupted partitions.
Data Backup
We offer various backup solutions either on-site via Tape or USB device to off-site via cloud backups.
Secure Data Erase
We can securely erase hard drives so that data cannot be retrieved. Many people do not realise that data can be recovered from old hard drives even if they think it has been deleted.
Cloud Storage
Data can be stored on the cloud via a shared account that everyone in the business has access to or via a business cloud solution where each user has their own account allowing the company to assign permissions in exactly the same way you would do with a server.
Internet Content Filtering
AVG content filtering allows you to manage the content your staff can see whether it’s to block explicit websites or just stopping staff from wasting time on social media and shopping.
Website, Email & Domain Hosting
We offer hosting services for your website whether it has been built by us or another company. It may be that you need to move your website and email to a new host, we can make that transition smooth.
