At Cavtec we offer our business customers a range of support packages designed to their specific requirements.
Whether you have one PC in a home office or a 40-user network, support from Cavtec will help to keep your IT systems up and running, allowing you to keep your business moving. Assistance can be requested via telephone or email. Our support staff will be available to help over the phone, by email or by remote connection to your device in order to see the problem first hand. These are very quick and efficient ways of fixing most problems encountered by customers.
Onsite
Our onsite support package includes unlimited remote support so you don’t need to worry about the number of times you call and if the problem cannot be resolved remotely any visit required by our engineers are also included in your package at no extra cost.
Remote
Our remote support package includes unlimited remote support so you don’t need to worry about the number of times you call.
Adhoc
From start-ups who want to keep costs low, companies who don’t heavily use IT or IT is not used day to day, to companies who might have staff that are knowledgeable with IT that only need help on the bigger problems and projects.
Our workshop based inspection and diagnosis service is FREE OF CHARGE.
Here at Cavtec we look after businesses from 1 to 40 users and understand there are a number of reasons why companies may not wish to choose a support package for their IT support.
From start-ups who want to keep costs low, companies who don’t heavily use IT or IT is not used day to day, to companies who might have staff that are knowledgeable with IT that only need help on the bigger problems and projects.
Cavtec are happy to provide day to day remote and onsite support on an ‘as needed’ basis. The work we do can cover a broad range from small upgrades to major projects so feel free to contact us to discuss your requirements.
To find out more about our range of support services and how we can best support for business, please contact us.
